Privacy Policy

Privacy Policy

Sweet Living Room values your patronage and collects only the personal information needed to complete your transaction with us. This includes first and last name, email, billing and shipping address, phone number, and credit or debit card data. We also use this information to generate marketing data to send you offers for products related to your purchases from us.

No one from Sweet Living Room will ever try to collect sensitive information like passwords for banking or other personal data. If you receive an email asking for this type of data that looks like it is from us, ignore and delete it. It is a scammer trying to break into your bank accounts using a practice called “phishing.”

 Terms and Conditions

Sweet Living Room makes every effort to ensure the availability, product information, and prices are accurate on our website, but we cannot be held responsible for typos and other data entry errors. When found, we work quickly to correct them and reserve the right to revoke any offer made in error. For any order placed on an incorrect offer, Sweet Living Room issues a credit to the credit or debit card account and cancels the order.

Please note that Sweet Living Room receives products from more than one manufacturer. The final product you receive can vary slightly in color, design, finish, size, and other features. In most cases it is unnoticeable, but if variations do not meet your requirements, you can return the item for a full refund. Review our Return and Refund Policy before shipping anything back to Sweet Living Room.

Some of our products have been photographed with other items. These items are not included with product purchase.

 Return and Refund Policy

To receive a full refund for damaged or defective products, or you do not like it after you open it, each item must be sent back to us in new or unused condition with all parts and accessories securely packaged in the original box with all packing material (bubble wrap, etc.). If you ordered an item we have on clearance, Sweet Living Room would only accept it for a refund if it arrived at you damaged from shipping.

For mattresses or any other item delivered to you damaged, contact us immediately. In some cases, the manufacturer warranty may cover your item for a full refund up to 72 hours after delivery. You can reach us at the customer support number on the order confirmation email you received from us.

 Copyright Policy

All text and other content on this website (www.sweetlivingroom.com) belongs to Sweet Living Room or the manufacturer of the products listed and cannot be used for personal or business use. You may not reproduce or download any of this content without first seeking the permission of the copyright owner.

 Disclaimer Statement

All products on Sweet Living Room are subject to availability. Due to variations between manufacturers, dimensions and measurements provided here are approximate only. The fabric samples, paint, and wood stain colors on your monitor may appear differently from the final product shipped to you.

This website may not contain up-to-the-minute information thanks to the speed of the internet and changes by the manufacturer so that prices can change without notice before purchase. There may also be errors in the product description as well.

Sweet Living Room is not responsible for these errors in availability, manufacturer variations, or changes in product information and pricing.

Shipping policy

We ship our products by UPS (United Parcel Service) and USPS (the Post Office). Items ordered using Standard UPS shipping service usually arrive within ten days after you place your order. Sweet Living Room also offers Expedited UPS shipping, USPS Two Business Day or USPS Next Business Day for an additional shipping charge. All shipping charges are determined at the time of purchase. Please note that we do not ship to PO boxes, and items shipped outside the US, including APO and FPO addresses, must use USPS shipping services.

 

GDPR information

For transactions conducted with a European Union nation, the data we collect and methods used meet all European Union General Data Protection Regulations (GDPR 2016/679). This includes personal information listed under our Privacy Policy for individuals and IP addresses and mobile device IDs as well.